We offer a 100% Satisfaction Guarantee within 10 days after you receive your items - Which means we will refund your money if you are for any reason not satisfied with your order within 10 days after you receive your items. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.
Subject: [Order Number] Refund ex. 12345 Refund
Body: Attach clear photos that show the damage
We will apply a refund to the original method of payment within the next 48 hours if you are eligible. Crediting to your account could take up to 7 business days depending on your bank.
We reserve the right to refuse a refund if it has been over 10 days since product was delivered or there’s evidence that the damage is due to regular use or in any way caused by the customer.
Requirements for Refund:
We do not accept returns unless the item you purchased is damaged. If you receive a damaged item, please contact us at firstname.lastname@example.org and provide the following information:
If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to us within 10 days after the items are received for a refund, No Questions Asked.
To initiate your return simply email us at email@example.com
Email us a Return Request Via firstname.lastname@example.org
Subject: RMA Request
Message: Please make sure to include your Order # (provided in confirmation email)
*Please NOTE that the shipping and handling fee will not be refunded, all return shipping fee should be paid by the buyer.
Requirements for Returns:
Refunds will be issued after the returns are received.