Return & Refund Policy

Refund Policy

We offer a 100% Satisfaction Guarantee within 10 days after you receive your items - Which means we will refund your money if you are for any reason not satisfied with your order within 10 days after you receive your items. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer.

Subject: [Order Number] Refund ex. 12345 Refund

Body: Attach clear photos that show the damage

We will apply a refund to the original method of payment within the next 48 hours if you are eligible. Crediting to your account could take up to 7 business days depending on your bank.

We reserve the right to refuse a refund if it has been over 10 days since product was delivered or there’s evidence that the damage is due to regular use or in any way caused by the customer.

Requirements for Refund:

  • Must include a VIDEO or IMAGE shows that the items we sent was defected.
  • Refund request without VIDEO will not be Entertain as we need the proof to claim it back from our suppliers.
  • Refund process will takes up to 2 weeks progression for verification purpose.
  • Shipping Fees will not be refund back to customers as we shipped the item out.
  • Full Refund will be given if customers provided Full Information regarding defected item.
  • Full Refund if the parcel not deliver within our promised delivery time frame. Delivery time frame please refer here.

No Refunds (After 10 days Received Parcel)

We do not accept returns unless the item you purchased is damaged. If you receive a damaged item, please contact us at and provide the following information:


Return Policy

If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to us within 10 days after the items are received for a refund, No Questions Asked.

To initiate your return simply email us at

Email us a Return Request Via

Subject: RMA Request

Message: Please make sure to include your Order # (provided in confirmation email) 

*Please NOTE that the shipping and handling fee will not be refunded, all return shipping fee should be paid by the buyer. 

Requirements for Returns:

  • Must include a valid original purchase order number provided by purchases made outside of must contact their seller regarding returns.) 
  • Returned products must be in their original packaging without any missing contents.
  • Returned products that are not in their original packaging with missing contents are subject to a minimum 15% restocking fee.

Refunds will be issued after the returns are received.

Thanks for contacting us. We'll get back to you as soon as possible. We will get back to you as soon as possible.